Privacy Policy

PT Permata Group ("Permata Group", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at permatagroup.co.id or otherwise interact with us.

By using our website, you consent to the practices described in this Policy. If you do not agree, please discontinue use of our website.

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name provided via contact or inquiry forms.
• Usage data — IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and similar technologies.
• Communications — messages, inquiries, and attachments you send us by email or through our website forms.

We use the information we collect to:

• Respond to inquiries and provide requested information;
• Process job applications and recruitment-related communications;
• Improve, maintain, and personalise our website;
• Analyse website usage and trends using aggregated, anonymised data;
• Comply with applicable legal obligations; and
• Send administrative communications such as updates to this Privacy Policy.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data. You may control cookie preferences through your browser settings or our Cookie Preference Centre. Please refer to our Cookie Policy for detailed information.

We may share your information with:

• Service providers — third-party vendors who assist with website hosting, analytics, email delivery, and other operational services, under confidentiality agreements;
• Legal authorities — where required by law, regulation, court order, or governmental authority; and
• Business transfers — in connection with a merger, acquisition, or sale of all or part of our assets, subject to standard confidentiality obligations.

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Usage data collected for analytics purposes is typically retained for no more than 26 months.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at the address below. We will respond to verified requests within 30 days.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our website after any changes constitutes your acceptance of the revised Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at: