Human Rights & Workforce

Permata Group respects employees’ rights to freedom of association and collective bargaining in accordance with applicable Indonesian laws and regulations. We firmly believe that open dialogue between management and workforce representatives is essential for maintaining a healthy, productive working environment. Employees are free to form, join, or assist labor unions and participate in worker representation mechanisms without fear of retaliation, intimidation, discrimination, or interference. Our commitment extends to providing essential resources, including access to meeting facilities and dedicated communication channels.

Permata Group is committed to fostering a safe, inclusive, and respectful work environment where every individual is treated with dignity and fairness. We enforce a zero-tolerance policy against all forms of workplace harassment, bullying, verbal or physical abuse, and unlawful discrimination based on race, ethnicity, religion, gender, age, disability, sexual orientation, nationality, or political affiliation.

To uphold this, we provide clear reporting channels—including confidential and anonymous grievance mechanisms—enabling employees to report incidents without fear of reprisal. Every complaint is thoroughly and impartially investigated, with appropriate disciplinary measures enforced to ensure a culture of safety, equality, and mutual respect.

Permata Group is committed to fostering a workplace that promotes gender equality, inclusion, and equal opportunity for all employees. To support this commitment, Gender Committees have been established across our operational units. These committees play an active role in promoting gender equality, facilitating employee engagement programmes, and addressing concerns related to gender-based harassment and discrimination.

When reports or complaints are received, investigations are conducted in accordance with established procedures, while support and appropriate follow-up actions are provided to affected individuals. Recommendations for corrective actions and preventive measures are also communicated to management to strengthen workplace protection mechanisms and promote a respectful working environment.

We commited to provide a safe and healthy working environment across all operational areas. As part of our commitment to strengthening occupational health and safety standards, we participate in the SMK3 certification program issued by the Indonesian Ministry of Manpower. We also have established Occupational Health, Safety, and Environment (OHSE) Committees at each operational unit. Led by the site management team, these committees consist of employee representatives, management personnel, and certified occupational health and safety experts (Ahli K3). The committees oversee the implementation of workplace health and safety programmes, incident response and investigation, safety monitoring, and the preparation of periodic reports for management review.

Social Impact Assessments (SIA) are conducted across our operations to identify, understand, and manage the social impacts of our activities on surrounding communities, while also supporting compliance with RSPO requirements. These assessments is also updated regularty to help identify potential social and cultural impacts, evaluate community concerns, and provide recommendations aimed at preventing and mitigating potential conflicts.

SIAs are carried out for both existing operations and new developments, with the findings used to support stakeholder engagement approaches and guide the implementation of Corporate Social Responsibility (CSR) programmes. Through these assessments, Permata Group seeks to minimize adverse impacts, strengthen positive contributions to local communities, and ensure that community considerations are integrated into operational planning and decision-making processes.

Our approach to community engagement is guided by proactive and continuous two-way communication with stakeholders. Local communities and relevant institutions are regularly encouraged to share feedback, raise concerns, and provide input regarding our operations and sustainability initiatives. Feedback and input received from stakeholders are considered important in helping us strengthen our Corporate Social Responsibility (CSR) programmes, improve stakeholder relationships, and proactively address potential concerns before they escalate into conflicts.

To support effective stakeholder engagement, dedicated personnel have been assigned at each operational unit to maintain direct communication with local communities, government authorities, and non-governmental organizations (NGOs). These engagement efforts help ensure that community perspectives are understood and considered, while also supporting the development of programmes and initiatives that are aligned with local needs and priorities.

We have established a comprehensive Complaint and Grievance Mechanism to ensure that all stakeholders have a clear, safe, and effective path to raise concerns. This system covers all non-compliance issues—including land disputes, environmental impacts, and workplace practices—and is governed by principles of impartiality, transparency, and non-retaliation. (For more information, you can click here.)

Once received, every grievance is formally logged, investigated by a dedicated team, and addressed within a structured timeframe. We work closely with affected parties—and independent third-party mediators when necessary—to reach fair, transparent, and lasting solutions.

This pillar emphasizes promoting health and well-being among individuals and communities. We often engage in healthcare-related initiatives, such as organizing medical camps, providing access to healthcare services, promoting healthy lifestyle choices, and supporting initiatives that address health-related challenges. By contributing to better health outcomes, we play a role in improving the overall quality of life for people.

This pillar centers on sustainability and environmental stewardship. We focus on reducing our environmental footprint by adopting eco-friendly practices, conserving resources, and supporting initiatives related to environmental conservation and protection. This includes initiatives like tree planting, waste reduction, energy efficiency projects, and supporting conservation efforts to preserve natural habitats and biodiversity.

This pillar involves activities that contribute to local economic development and empowerment. This include supporting local businesses, creating job opportunities, and providing training or resources that enhance people's economic prospects. By fostering economic growth and stability, we contribute to the overall well-being and prosperity of the communities where we operating.

Beyond competitive wages, we provide our employees with comprehensive in-kind benefits. This includes free housing with running water and electricity, along with access to medical and educational services, sports facilities, and places of worship.

We prioritize a supportive and productive workplace, essential for employee well-being. Valuing their input in our decision-making, we conduct annual company-wide surveys that encourage employees to provide feedback and assess management performance and various workplace aspects. All survey results are transparently summarized and communicated to our entire workforce

We value our workers' dedication and fully support their internal career growth. We prioritize existing employees for open positions before considering external candidates, aiming to promote from within whenever possible, considering their experience and commitment. External hires are sought only when internal candidates lack specific qualifications or specialized skills are required. This approach ensures our employees have primary access to advancement, while allowing us to recruit external talent for specific needs, ultimately supporting both employee development and our ongoing success