Permata Group
Permata Group community and social programs
Social & Governance

People at the Heart of
Everything We Do.

From smallholder partnerships in Aceh to community health clinics and human rights due diligence — our social commitments go beyond compliance into genuine shared prosperity.

Permata Group community development programs
Community Development

Investing in the Communities Around Us

Our CSR programs target education, healthcare, and rural infrastructure across 50+ villages near our plantation operations in Sumatra and Kalimantan.

50+

Active CSR Programs

10K+

Annual Beneficiaries

Smallholder Support

Strengthening the Heart of Our Supply Chain

Independent smallholders supply approximately 30% of our fresh fruit bunches. We support them through training programs, certified inputs, and direct market linkages — improving their livelihoods and our supply chain integrity.

2,000+ smallholders

Actively supported through our programs

12 training programmes

GAP, RSPO certification, financial literacy

18% yield improvement

Average increase after program participation

Smallholder farmer training program
Human Rights

Dignity, Fairness & Respect

Our Human Rights Policy, aligned with the UN Guiding Principles on Business and Human Rights, applies to all employees, contractors, and supplier relationships.

Fair Wages

Above minimum wage across all operations

No Child Labour

Strict zero-tolerance policy, independently audited

Freedom of Association

Right to organize and bargain collectively

Safe Workplaces

ISO 45001 aligned health and safety standards

Responsible Sourcing

Traceable from Field to Final Product

Plantation

100%

NDPE verified

Mill

100%

Traceable

Refinery

100%

Certified

Buyer

95%+

To plantation

Grievances & Complaints

Open Channel for All Stakeholders

Our grievance mechanism is open to all stakeholders — employees, communities, NGOs, and supply chain partners. Submissions can be made confidentially and are handled by an independent review team.

01

Submit

Via email, hotline, or online form — anonymous submissions accepted.

02

Acknowledge

Response within 5 business days confirming receipt.

03

Investigate

Independent review with right to reply for all parties.

04

Resolve

Written outcome within 30 days; public grievance log updated.

View Our Human Rights Policy

Our full policy document outlines commitments to workers, communities, and all people within our sphere of influence.